Student information

Your AATT learning journey

Once you enrol with AATT, you'll work with an AATT assessor and the AATT Learning Portal to complete your qualification. Here's what to expect.

Your Individualised Learning Plan (ILP)

Every learner receives an Individualised Learning Plan after their Pre-Training Review. The ILP covers your delivery mode, target completion date, any support needs, and your assessor's contact details. The ILP is reviewed quarterly during delivery.

Your USI (Unique Student Identifier)

You need a USI before AATT can issue your qualification. If you don't have one, AATT can help you create one — with your consent. You can also create one yourself at usi.gov.au.

The AATT Learning Portal

The Learning Portal is where you access course materials, submit evidence, complete knowledge assessments, and message your assessor. You'll receive login details when your enrolment is confirmed.

Workplace Training Agreement (Workplace-Based mode)

For Workplace-Based delivery, you, your employer, your workplace supervisor, and AATT all sign a Workplace Training Agreement. This sets out: what AATT delivers, what the workplace provides, the assessor visit schedule, WHS responsibilities, and dispute resolution.

Workplace evidence and authenticity

When you submit workplace evidence (photos, video, work samples):

• Start each video by showing your photo ID and stating the date
• Make sure the timestamp and location are clear
• Have your workplace supervisor sign third-party reports
• Keep the original files — don't edit them
• Submit through the AATT Learning Portal

Support available

• LLN support — embedded in your ILP if identified at PTR
• Reasonable adjustment — for disability, language background, or learning needs
• Assessor support — your AATT assessor is your main contact during delivery
• External referrals — Lifeline 13 11 14, Beyond Blue 1300 22 4636 for wellbeing support

Course Withdrawal

You may withdraw from your course at any time using the AATT Course Withdrawal Form. Refunds (if applicable) are processed per the Fee and Refund Policy. Statements of Attainment are issued for any units competently completed at the time of withdrawal.

Complaints and appeals

See our Complaints & Appeals page.